Posted by Dana Larson on May 27, 2010
If you’re like many of us and working in a client or customer service business, you tend to do a lot of work for your customers and clients. There is a lot of communication going back and forth, and products and projects are being updated for the benefit of the client.
When you’ve already taken the necessary steps to improve internal team collaboration within your business and are using a solution like OnePlace, you see an increase in the quality of work and communications happening among your team. But then - horror of horrors - you need to take a file out of your collaboration solution (thus rendering it outdated) and email it to your client.
If you just said “Wow, this sounds very inefficient and ineffective,” you are spot on.
