Yesterday's OnePlace Issue

Posted by Steve Kickert on November 19, 2009

As you may already know, OnePlace had a short outage yesterday. The outage lasted for about 15 minutes.
The good news was that the issue was not related to the OnePlace software. It turns out that an automated configuration took place on an upstream hardware device and that configuration did not go as planned. We are still investigating what actually broke but it did knock OnePlace and several other websites off the air for a short period of time. Our hosting provider, Engine Yard, is reviewing the root cause of the issue and will make whatever changes are necessary to ensure that this issue does not occur again.
Please accept our apologizes for any inconvenience this has caused you or your team.

The OnePlace Team

 
Steve_kickert Steve Kickert - A leader dedicated to promoting the power of collaboration and organization, co-founder and CEO. Steve Kickert practices what he preaches at OnePlace. Steve holds an entrepreneur’s unique view into the challenges of small business, added to more than 20 years experience in software development. Steve’s background of technological expertise and organizational acumen provides the foundation for the continued success of the OnePlace product. Email Steve at steve.kickert at oneplacehome dot com.
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